Locking Holdings | Return Policy | Locking Holdings

📜 Return & Refund Policy

Locking Holdings – Return & Refund Policy
Effective Date: 20250801

Locking Holdings, LLC (“Locking Holdings,” “we,” “our,” “us”) is committed to ensuring the integrity and security of every transaction. By making a purchase, you agree to the following return and refund terms:

1. Final Sale Policy

• All sales are final. Due to the nature of our products (precious metals and crafted items), we cannot accept returns or exchanges unless required by law.

2. Exceptions

• If you receive an incorrect item or defective product, you must notify Locking Holdings within three (3) business days of delivery.
• Claims must include proof of purchase, photos, and any supporting documentation.

3. Return Authorization

• Returns are only accepted with written Return Authorization from Locking Holdings.
• Unauthorized returns will not be processed.

4. Refund Process

• If approved, refunds will be issued in the original form of payment within 10 business days after receipt and inspection of the returned product.
• Shipping costs are non-refundable.

5. Security & Fraud Prevention

• Locking Holdings reserves the right to deny any return or refund request suspected of abuse, fraud, or exploitation of this policy.

6. Arbitration & Governing Law

• This Return & Refund Policy is governed by the laws of the State of Delaware.
• All disputes shall be resolved exclusively by binding arbitration in Delaware, under the Federal Arbitration Act. Class actions and jury trials are waived.