Terms of service

Locking Holdings – Terms of Service

Effective Date: 20241001
Last Updated: 20250801

Welcome to Locking Holdings (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our websites, mobile applications, and related services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

1. Eligibility

  • You must be at least 18 years old to make purchases from Locking Holdings.
  • Our Services are intended only for residents of the United States of America.
  • By using our Services, you confirm that you reside in the U.S. and will comply with all applicable federal, state, and local laws.

2. Orders and Payment

  • All orders are subject to availability and acceptance.
  • Prices are listed in U.S. Dollars and are subject to change without notice.
  • We accept payment methods listed at checkout. You authorize us to charge your payment method for the total order amount, including taxes and shipping fees.
  • We reserve the right to refuse or cancel any order for suspected fraud, unauthorized activity, or violations of these Terms.

3. Shipping and Delivery

  • We ship only within the United States.
  • Shipping times are estimates and not guaranteed. Delays caused by carriers or unforeseen events are not our responsibility.
  • Risk of loss and title pass to you upon delivery.

4. Returns and Refunds

  • Return eligibility, deadlines, and conditions are detailed in our Return Policy, incorporated by reference into these Terms.
  • Items must be returned unused, in original packaging, and with proof of purchase.
  • Refunds will be issued to the original payment method, unless otherwise required by law.

5. Intellectual Property

  • All content, trademarks, logos, and materials on our Services are the property of Locking Holdings or its licensors.
  • You may not copy, reproduce, distribute, or create derivative works without our express written consent.

6. Prohibited Conduct

You agree not to:

  • Use the Services for unlawful purposes.
  • Interfere with or disrupt the operation of our Services.
  • Attempt unauthorized access to our systems or data.
  • Impersonate another person or misrepresent your affiliation.

7. Disclaimers

  • Our Services and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.
  • We do not guarantee uninterrupted or error-free operation.
  • Some states do not allow limitations on implied warranties; in such cases, these limitations may not apply to you.

8. Limitation of Liability

  • To the maximum extent permitted by law, Locking Holdings will not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability for any claim will not exceed the amount you paid for the product or service giving rise to the claim.
  • Certain states do not allow the exclusion or limitation of liability for consequential or incidental damages; in such cases, these limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Locking Holdings, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our Services or violation of these Terms.

10. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
  • Any disputes will be resolved exclusively in the state or federal courts located in Delaware.
  • You agree to waive the right to a jury trial and participate in binding arbitration where permitted by law.

11. State-Specific Consumer Rights

  • California Residents: Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call (800) 952-5210.
  • Delaware Residents: Purchases from Locking Holdings are subject to Delaware consumer protection laws and applicable sales tax rules.
  • New York Residents: Certain product warnings may be required under New York State law and will be displayed where applicable.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated Terms.

13. Contact Us

Locking Holdings
support@lockingholdings.com